Privacy Policy

Last updated: June 2, 2026

This Privacy Policy describes how The Rise Consultancy and its affiliates (collectively "The Rise Consultancy", "we", "our", "us") collect, use, share, protect, or otherwise process your information and personal data through our website https://riseconsultancy.online (the "Platform"). You may browse certain sections of the Platform without registering with us. We do not offer any product or service under this Platform outside India, and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information, or availing any product or service offered on the Platform, you expressly agree to be bound by this Privacy Policy, our Terms and Conditions, and the applicable service or product terms, and agree to be governed by the laws of India, including the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.

1. Information We Collect

We collect your personal data when you use our Platform, services, or otherwise interact with us. The information we may collect includes, but is not limited to, your name, date of birth, address, telephone or mobile number, email address, and any information shared as proof of identity or address. With your consent, we may also collect sensitive personal data such as bank account, credit or debit card, or other payment instrument information — all in accordance with applicable law. You always have the option to not provide information by choosing not to use a particular service or feature. We may also collect information relating to your transactions on the Platform and on third-party business partner platforms.

If you receive any communication from a person claiming to be The Rise Consultancy and seeking personal data such as a debit/credit card PIN, net-banking, or mobile-banking password, never provide such information. If you have already disclosed such information, report it immediately to the appropriate law enforcement agency.

2. How We Use Your Information

We use personal data to provide the services you request, enhance your customer experience, resolve disputes, troubleshoot problems, inform you about offers, products, services and updates, customize your experience, detect and protect against error, fraud and other criminal activity, enforce our terms and conditions, and conduct marketing research, analysis and surveys. Where we use your personal data for marketing, we will provide you the ability to opt out. Your access to certain products or services may be affected if the required permissions are not provided.

3. Sharing of Information

We may share your personal data internally within our group entities and affiliates to provide you access to their services and products. We may disclose personal data to third parties such as business partners, service providers, payment-instrument issuers, and other payment options chosen by you. These disclosures may be required to provide our services, comply with legal obligations, enforce our user agreement, facilitate our marketing, or prevent and investigate fraudulent or illegal activity. We may disclose personal and sensitive personal data to government or law enforcement agencies where required by law or in good-faith belief that such disclosure is reasonably necessary.

4. Security Precautions

To protect your personal data from unauthorized access, disclosure, loss, or misuse, we adopt reasonable security practices and procedures and offer the use of a secure server. However, transmission of information over the internet is not completely secure for reasons beyond our control. By using the Platform, you accept the inherent security risks of data transmission over the internet, which cannot always be guaranteed as completely secure. You are responsible for protecting your login credentials.

5. Data Retention and Deletion

You may delete your account through your profile settings, or write to us at info@riseconsultancy.online for assistance. We may refuse or delay deletion in the event of a pending grievance, claim, or service. We retain personal data no longer than required for the purpose for which it was collected or as required under applicable law, and may retain data to prevent fraud or future abuse, or in anonymized form for analytical and research purposes.

6. Your Rights

You may access, rectify, and update your personal data directly through the functionalities provided on the Platform, or by contacting us. You may also withdraw consent previously granted by writing to our Grievance Officer; please note that withdrawal of consent will not be retrospective.

7. Consent

By visiting our Platform or providing your information, you consent to the collection, use, storage, disclosure, and processing of your information in accordance with this Privacy Policy. If you disclose personal data relating to other people, you represent that you have the authority to do so. You consent to us contacting you through SMS, messaging apps, call, and/or email for the purposes specified in this Privacy Policy.

8. Changes to this Privacy Policy

Please review this Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices and will alert you to significant changes as required under applicable laws.

9. Grievance Officer & Contact

In accordance with the Information Technology Act, 2000 and the rules made thereunder, the contact details for any questions, complaints, or grievances regarding this Privacy Policy or the handling of your personal data are: